The delivery of the smartwatch was impressively fast, and the post-sale service was commendable. However, the device did not meet my expectations regarding water resistance. Despite claims of being water-resistant, the smartwatch experienced water ingress during a routine shower. This is a significant drawback for a device that is marketed as capable of withstanding water exposure. While the customer service was helpful in addressing my concerns, the fundamental issue of water resistance casts a shadow over the overall reliability of the smartwatch.